System operational

Past Incidents

Friday 30th July 2021

No incidents reported

Thursday 29th July 2021

No incidents reported

Wednesday 28th July 2021

3DS authentication latency

VISA and Mastercard have resolved the issue as of 20:05 UTC.

3DS authentication latency

Our monitoring has detected increased latency with 3DS authentication transactions.

The issue appears to be on VISA/MASTERCARD Directory Server side.

Customers may be experiencing higher than normal timeouts while trying to complete payments.

We will continue monitoring this incident and will provide updates as we get more information from Visa / Mastercard side.

Tuesday 27th July 2021

No incidents reported

Monday 26th July 2021

No incidents reported